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Client
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Global Advertising Agency
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Consulting Engagement
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C-Suite Consulting with Chief Strategy Officer
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Client Goals
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Establish new capability for servicing client needs
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LEQ Deliverables
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Consultations with executive to help crystallize thinking and vision for new capability and drive its implementation
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Focused executive on developing a roadmap for milestones and navigating through expected organizational resistance
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Coached executive on communicating change and personalizing the message for key stakeholders
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Coached executive on addressing organizational and personality dynamics with preemptive measures to gain support of key influencers and minimize resistance
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Assessed leadership gaps in the cross-functional implementation team
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Conducted interviews to get feedback on progress of work
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Coached executive on refinements to the implementation plan as the process evolved
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Results
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Executive was energized by the momentum created and relieved to be moving out of a period of frustration and doubt
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Anticipated and prevented resistance and conflicts
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Developed a strong team of advocates with complementary skills
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New business capability grew faster than expected in number of clients and revenue
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